Office and Finance Assistant
We are seeking an Office & Finance Assistant to join our friendly team. The primary aspects of the role are to support the Office Manager in the day-to-day smooth running of the office, and to assist Finance with various administrative duties.
ABOUT CROSSROADS LIVE UK
Crossroads Live brings together some of the world’s top producers of live entertainment under one banner. With offices in London, New York, Washington, D.C., and Sydney – our global touring platform ensures the best-loved theatre titles from the West End and Broadway can be embraced by audiences throughout the UK, Europe, the US, Australia, the Middle East, Southeast Asia, Mainland China, and India. The Crossroads Live pantomime division, based in London, is the biggest producer of pantomimes in the world.
Whilst Crossroads Live UK is part of a global company – we’re firmly local, on the ground, and hands-on. We strive to create a diverse, equitable, and inclusive work environment where all contributions are valued and supported. As a theatrical production company, each night, we see how theatre can entertain but also how it brings people together. We proudly bring the magic of the West End to towns and cities, across the UK and beyond.
WHAT WE’RE LOOKING FOR
We are seeking an Office & Finance Assistant to join our friendly team. The primary aspects of the role are to support the Office Manager in the day-to-day smooth running of the office, and to assist Finance with various administrative duties.
WHAT YOU’LL DO
Office Duties:
Welcoming visitors, and handling incoming calls
Administrative support
To be the first point of contact for the building’s managing agents and other tenants
Managing of deliveries, couriers and post
Managing office stock including stationery and kitchen supplies
Booking of restaurants, cars and some travel
This is a varied role, with additional ad-hoc duties
Finance Duties:
Inputting petty cash, credit card statements and purchase invoices onto Sage
Monitoring credit card transactions for all shows via our business expenses management system and analysing monthly spend
Creating monthly credit card summaries
Raise sales invoices in Excel
Ad-hoc duties to assist Management Accountants
REQUIRED EXPERIENCE
Experience in a fast-paced office, or customer facing environment
Good people skills and telephone manner, along with a positive, proactive and flexible approach
Excellent organisational skills, with attention to detail and the ability to multitask and prioritise
Proficient in MS Office, Excel and Outlook
Not essential but First Aid training is desirable
HOW TO APPLY
Location: This is an office-based role. You’ll be based in our busy Covent Garden General Management office.
Hours: 10am - 6pm Monday to Friday.
Salary: IRO £27,000 PA - According to skills and experience.
Holidays: 28 days per annum including bank holidays, rising in stages to 33 days per annum including bank holidays.
Start: August/September
Closing Date: Midday Friday 22nd August 2025
Please send your CV and covering email noting ‘Office and Finance Assistant’ in the subject header to recruitment.cxluk@xroadslive.com.
General Manager
ABOUT CROSSROADS LIVE
Crossroads Live brings together some of the world’s top producers of live entertainment under one banner. With offices in London, New York, Washington, D.C., and Sydney - our global touring platform ensures the best-loved theatre titles from the West End and Broadway can be embraced by audiences throughout the UK, Australia, the US, Europe, the Middle East, Southeast Asia, Mainland China, and India. Crossroads Live pantomime division, based in London, is the biggest producer of pantomimes in the world.
Whilst Crossroads Live UK is part of a global company - we’re firmly local, on the ground, and hands-on. We strive to create a diverse, equitable, and inclusive work environment where all contributions are valued and supported. As a theatrical production company, each night, we see how theatre can entertain but also how it brings people together. We proudly bring the magic of the West End to towns and cities, across the UK and beyond.
ROLE OVERVIEW
You will be part of a team of General Managers co-ordinating the day-to-day management of productions. You will be a main point of contact for and manage the setting-up of productions. You will ensure that information and decisions are communicated swiftly to all relevant parties, and support the Executive Producer as required.
Reporting to: Executive Producer
WHAT YOU’LL DO
Role Responsibilities
Preparation and management of production budgets, pre-production and weekly running
Preparation and management of Profit and Loss accounts and recoupment schedules which may include the creation of royalty pools and other related industry standards
Management of accounts prepared inhouse
Work with Directors on casting as needed, and work with Casting Directors to coordinate the casting process
Co-ordinate and manage the recruitment process, taking interviews and negotiating deals for all production staff including creative teams, cast, crew and stage management in accordance with budget and union agreements
Maintain a record of deals done, and ensure that all contracts are issued and are accurate
Providing regular updates to the Executive Producer and other members of the CXL senior management team as well as licensors and Co Producers.
Work closely with the Company Manager on the management of the production personnel including resolving HR matters as they arise
Work closely with the Production Manager on the preparation and management of the technical side of productions. This will include ensuring that health and safety policies and procedures are implemented and followed
The implementation of insurance for the production
Monitor developments in union agreements, ensuring that Crossroads Live fulfils its employer obligations
UK and international tour booking and the negotiation of all theatre and promoter deals
The preparation and management and approval/signature of all deal memos/contracts with theatres and promoters
Check and approve theatre settlements
Check and sign off the weekly payroll
Manage the workload of the Production Assistants, Associate General Managers and Production Co-ordinators, as relevant
Oversee visas, work permits and appropriate tax exemptions where necessary for foreign staff involved in UK productions and for UK staff involved in international productions.
Oversee travel, transport, accommodation and per diems
Organise any company or individual training as needed including anti racism training
Oversee and ensure the implementation of well being services for each production
Oversee and co-ordinate all aspects, within budget, of press and media nights, including the compilation of guest lists, sending of invitations, seat allocation, ticket distribution, logistics, press night parties, and company gifts
Represent Crossroads Live at Marketing meetings
Liaising with the press and marketing teams as required for their requirements
Oversee the compilation and facilitating approvals for production programmes, merchandise including brochures.
Attend running shows (including overseas), including final cover runs, on a regular basis
Oversee the implantation of access performances and maintain awareness of developments in this area
Be aware of, implement and adhere to office and production Health and Safety policies, and Crossroads Live’s policies and procedures.
Promote Equity, Diversity and Inclusion policies, training and procedures
WHAT WE’RE LOOKING FOR
We are looking for someone who has experience of working at this level ideally on large-scale commercial musicals
Experience of touring including international touring would be considered a bonus
Experience in most of the duties would be essential as well as an empathetic approach to the creative process and strong problem-solving skills including experience in HR processes, including leading grievances and disciplinary
A natural proactive and flexible attitude, ability to effectively prioritise and respond to quickly changing priorities.
Strong leadership qualities with excellent communication and interpersonal skills and someone who is calm under pressure
This role would suit someone who is currently working in this role that would be interested in working for CXL and the productions looked after by them or someone who has UK experience but would like to expand and learn about international touring
SALARY, BENEFITS, LOCATION, HOURS & START DATE
The salary is dependent on experience, we offer a competitive compensation package
Core working hours are Monday-Friday 10am-6pm; some evening, weekend and overseas attendance and work will be required in line with the needs of the productions for which TOIL may be given.
This position is based in our Seven Dials General Management office
Holidays: 28 days per annum including bank holidays, rising in stages to 33 days per annum including bank holidays
Start: Ideally ASAP
HOW TO APPLY
You must have the right to work in the UK.
We encourage early applications, as this post may close before the deadline should we receive sufficient applications from candidates with the required experience.
Closing Date: Midday Friday 29th August
Please send CV and covering email noting ‘General Manager’ in the subject header to recruitment.cxluk@xroadslive.com
Touring Roles
Crossroads Live UK are seeking the following expressions of interest for the following departments for International (including China) and UK Tours from January 2026.
Crossroads Live UK are seeking the following expressions of interest for the following departments for International (including China) and UK Tours from January 2026:
Company Management
Stage Management
Automation
Rigging
Sound
Lighting
Wardrobe
Wigs
If you have proven experience touring on large scale productions and would like to be considered, please submit your CV to recruitment.cxluk@xroadslive.com stating the department you would like to be considered for and whether you would be interested in International or UK touring in the email subject line.
PLEASE NOTE
TO BE CONSIDERED FOR UK TOURING ROLES, YOU MUST HAVE THE RIGHT TO WORK IN THE UK.
We are not always able to respond to all individuals.
Salaries will be discussed upon offer.
Crossroads Live are committed to reflecting the cultural and social diversity in society and so are keen to encourage company members of culturally diverse backgrounds or heritages.
About Crossroads Live UK
Crossroads Live brings together some of the world’s top producers of live entertainment under one banner. With offices in London, New York, Washington, D.C., and Sydney- our global touring platform ensures the best-loved theatre titles from the West End and Broadway can be embraced by audiences throughout the UK, Europe, the US, Australia, the Middle East, Southeast Asia, Mainland China, and India. The Crossroads Live pantomime division, based in London, is the biggest producer of pantomimes in the world.
Whilst Crossroads Live UK is part of a global company - we’re firmly local, on the ground, and hands-on. We strive to create a diverse, equitable, and inclusive work environment where all contributions are valued and supported. As a theatrical production company, each night, we see how theatre can entertain but also how it brings people together. We proudly bring the magic of the West End to towns and cities, across the UK and beyond.